Terms & Conditions

01 Acceptance of Terms

By accessing or using our website, you agree to these Terms & Conditions and applicable laws. If you do not agree with these terms, please discontinue using the website.

02 Website Use

You agree to use our website for lawful purposes and to provide accurate, complete information when creating an account or placing an order.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to interfere with website security or operation.
• Submit misleading information when placing an order.
• Use website content in a way that infringes another party's rights.

03 Products and Descriptions

We make reasonable efforts to display product descriptions, images, weights, ingredients and prices accurately. Product appearance or packaging may vary slightly from the images shown.

Please review the information provided on the relevant product page, including ingredient and allergen information where available, before purchasing.

Product availability may change without prior notice.

04 Prices and Payments

Prices are displayed in Indian Rupees unless stated otherwise. Prices, offers and product availability may change.

Applicable shipping charges and the final payable amount will be displayed during checkout before you confirm your purchase.

Online payments may be processed through Razorpay or the payment methods made available at checkout. Payment processing is subject to the applicable payment provider's terms and procedures.

05 Orders and Confirmation

When you place an order, you submit a request to purchase the selected products. An order confirmation message does not necessarily mean that an order has been fully accepted or dispatched.

We may need to review an order due to product availability, payment issues, incorrect information or delivery limitations.

If we cannot fulfil an order for which payment has been collected, an eligible refund will be arranged.

06 Shipping and Delivery

Delivery availability and estimated delivery time depend on your location, product availability and courier service coverage.

Please provide a complete and correct delivery address, PIN code and contact number when ordering. Delivery estimates are indicative and may change due to circumstances outside our reasonable control.

07 Cancellation, Returns and Refunds

Cancellation requests are reviewed according to the order's processing and dispatch status. Returns, refunds and replacements are handled according to our published policies and applicable law.

Nothing in these Terms & Conditions is intended to remove or restrict any consumer rights that cannot legally be excluded.

08 Food Safety and Storage

Please follow the storage instructions and product information provided on the packaging or product page. Check the product details before consumption.

If you have questions about ingredients or allergens, contact us before placing your order.

09 Accounts and Customer Information

If you create an account, you are responsible for providing accurate information and keeping your login credentials secure.

Please inform us if you believe your account has been accessed without authorisation. The collection and use of personal information are described in our Privacy Policy.

10 Intellectual Property

Website text, logos, photographs, graphics and other materials may be protected by intellectual property laws.

You may not reproduce, distribute or commercially use our content without permission, except where permitted by applicable law.

11 Third-Party Services

Our website may use third-party services for payments, shipping, hosting and other functions. Their services may be subject to their own terms and privacy policies.

We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.

12 Website Availability

We aim to keep our website available and functioning properly, but temporary interruptions may occur due to maintenance, technical problems or other reasons.

We may update website features, product listings or content when necessary.

13 Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited under applicable law.

Customer complaints, product issues and order disputes will be handled in accordance with our policies and applicable legal obligations.

14 Changes to These Terms

We may update these Terms & Conditions when our business practices or legal requirements change. The latest version will be published on this page.

Your continued use of the website after an update is subject to applicable law and any required consent.

15 Governing Law

These terms are subject to the applicable laws of India. Any dispute will be handled by the competent authorities or courts as determined under applicable law.