Shipping & Delivery Policy
At Jayantilal Chikkiwala, we aim to deliver your favourite traditional snacks and sweets safely and conveniently. Please read our shipping and delivery information before placing an order.
01 Order Processing
Orders are processed after successful payment confirmation or order confirmation, as applicable. Processing time may vary depending on product availability, order volume and holidays.
02 Delivery Locations
We aim to deliver to serviceable locations across India. Delivery availability depends on your PIN code and the coverage of our courier partners.
03 Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order. The final amount payable will be shown before order confirmation.
04 Estimated Delivery Time
Delivery time depends on your location, courier partner, product availability and dispatch schedule. Any estimated delivery timeline provided during checkout or through order updates is indicative and may change due to unforeseen circumstances.
05 Order Tracking
If tracking is available for your shipment, the tracking details will be shared through the contact information provided with your order.
You may also contact our support team for assistance with your order status.
06 Delivery Address
Please enter your complete and correct delivery address, PIN code and contact number while placing your order.
Incomplete or incorrect address details may result in delivery delays or unsuccessful delivery.
07 Delayed or Undelivered Orders
Delivery may sometimes be delayed due to courier operations, weather, public holidays, transport disruptions or other circumstances beyond our reasonable control.
If your order has not arrived within the expected timeframe, please contact us with your order number so we can help you check its status.
08 Damaged or Incorrect Products
If you receive a damaged, wrong, expired or defective product, please contact us as soon as possible after delivery.
Share your order number, a description of the issue and clear photographs of the product and packaging. We will review your complaint and provide an appropriate resolution under our policies and applicable law.
09 Need Help with Your Delivery?
For questions about shipping charges, delivery availability, delayed orders or shipment status, contact our customer support team.
Contact Jayantilal Chikkiwala
We are happy to help with your order-related queries.
Phone: +91-98240-16998
Email: jayantilalchikkiwala@gmail.com
Website: jayantilalchikkiwala.com
Jayantilal Chikkiwala may update this policy when necessary, subject to applicable law.
